Connecting Talent to opportunity

Connecting Talent to opportunity

Operational Tooling Specialist – Jira & Confluence

Expired

Job Description:

Global technology business need someone with a background providing Application Support and demonstrable experience with Jira & Confluence to join their expanding team.

 

The primary role is to take ownership of their existing Operational Tooling and ITSM installations with a view to evolve and customise the environment by gathering stakeholder requirements and turning them into the best of breed solutions.

 

Responsibilities are broad and include a good mix of:

  • Managing and maintaining the Operational Services ITSM and Knowledge Management environment (JSM & Confluence)
  • Work with internal and external stakeholders to influence, shape and implement strategic direction for the Operational tooling in use
  • Manage, recommend and deploy appropriate ITSM solutions using relevant products to meet stakeholder requirements
  • Manage, recommend and deploy appropriate knowledge management solutions using relevant products to meet stakeholder requirements
  • Design and implement a tooling solution to ensure that an accurate and up-to-date Service Catalogue is readily available within existing tooling
  • Design, implement & maintain tooling integrations

The right person will have a background providing Application Support with demonstrable experience of Jira Service Management and Confluence

 

Strong communication skills are key as the role will involve working with stakeholders at all levels

 

To discuss the role in detail, please contact Biagio Gizzi at Remit Resources

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    United Kingdom

  • Industry Sector IT & Internet