We are looking for motivated, driven and passionate individuals to join a dynamic team within a well-established travel company.

The company has gone from strength to strength from it’s humble start Wiltshire and now trades in Australia & South Africa!

Specialists in creating unique travel packages to both traditional and “new to cruise” markets, they are now selling over 60,000 holidays a year.

With a fully supported onboarding and training program, you will have access to a great basic salary and uncapped commission as well as pension contributions and medical benefits.

As you develop with the company, you will have the opportunity to support in other areas of the business through working with colleagues on projects and activities.

If you are an excellent communicator with a passion for sales who can demonstrate your ability to achieve sales targets and KPI’s this is the role for you!

Typical activities of the role include:

• Responding to inbound calls and understand the customers’ needs, build rapport and offer expert cruise and land holiday solutions
• Provide excellent service to all customers, utilizing your excellent communication skills to treat every customer as an individual.
• Create fantastic customer engagement, understand the customer’s requirements, pitch and close the sale
• The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
• Meeting, or exceeding, company KPI’s
• Making accurate cost calculations, and providing customers with quotations quickly and efficiently
• Produce accurate administration work to complete booking process
• Work pro-actively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
• Work effectively with other departments to ensure understanding of products

You will need to be:

• Highly motivated, results orientated, driven to accomplish goals and have a high degree of self –motivation
• Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations
• Proven sales history with the ability to hit company KPI’s
• Able to thrive under pressure
• Demonstrate resilience and focus on opportunities, high quality and business profit.
• Be flexible in approach and able to work weekends and extended or additional hours to suit business requirements.
• Great attention to detail
• Good working knowledge of Excel, Word, Outlook and the internet.

Travel industry experience would be an advantage however not essential as full training is provided. Experience gained within a call centre environment would also be advantageous.

In your first year, uncapped commission has the potential to boost your salary from £21k to £45,000 and even higher in your second year, however, you must be willing to work shift patterns on a rota from 8:45am - 8pm and weekends.