Connecting Talent to opportunity

Connecting Talent to opportunity

Lead Business Analyst (Build Teams)


Job Description:

Lead Business Analyst (Build Teams) Locations: Edinburgh, Leeds, Newcastle, Telford, Worthing

Are you an experienced Business Analyst looking for a new challenge?

Have you gained experience in Build? 

This role will focus on: - 

  • Being a promoter in how we improve awareness and being the voice of EPS Digital platforms Build Teams at the wider BA communities in CDIO HMRC
  • Demonstrating your knowledge and experience working with Build Teams on developing Digital Services
  • Working closely with other Lead BAs across HMRC to share best practices
  • Being a single point of contact for our Business Analysts in our multidisciplinary teams who are a vital component of HMRCs multi-disciplined agile teams
Person specification
  • Lead engagement and collaborate with others on the Business Analyst community of practice(s) representing EPS Digital platforms
  • Work closely with other Lead BAs in CDIO to share best practises
  • Be involved in the wider Business Analyst community (outside of HMRC and the government) identifying good practices we can adopt and sharing our experiences
  • Share knowledge of tools and techniques with technical and non-technical team members in the wider HMRC digital team and across government
  • Line manages, coach and mentor Business Analysts, responsible for increasing capability and ensuring business analyst standards are met
  • Build highly collaborative internal and external stakeholder relationships both with Business and customers, working closely so digital services meet user needs
  • Can quickly gain a good working knowledge of HMRC business/Subject Matter Expertise and demonstrate a thorough understanding of customer/stakeholder needs
  • Flag risks or blockers in advance and voice concerns but offer solutions
  • Support the Scrum teams to refine the services considering external factors such as changes to policy, legislation, technology or user requirements
  • Seek continual improvement opportunities across the SCRUM Teams and BA Community while

Motivating yourself and others to do a good job, building a strong team ethos.

  • Communicate effectively with a wide range of digital delivery disciplines and talent both internally and externally
  • Act as an escalation point for the business and service teams
  • Ensure the correct placement and assignment of business analysts
  • Provide business analyst expertise, utilising the value across CDIO and wider HMRC
  • Create the conditions and environment for business analysts to succeed

Essential Criteria 

  • We are looking for forward thinking people with strong interpersonal skills who enjoy working in a fast-paced agile environment. The ideal candidate will care about technology, the user and be passionate about business analysis
  • Experience of working in a Business Analysis role gained from working in a digital environment
  • Knowledge of different methodologies and of helping teams to adopt a range of Agile tools and techniques to undertake business analysis
  • Demonstrable skills in Communication and facilitation, process mapping, analysis and modelling, customer journey mapping, requirements engineering developing user stories and acceptance criteria
  • Knowledge of working in Technical /Delivery teams to identify, understand, communicate and help achieve outcomes
  • Proven experience of contributing to the Business Analysts Profession by delivering training, facilitating workshops and sharing best practice
  • Proven ability to lead engagement with senior management to resource teams supporting service delivery
  • Experience in Line Managing Agile Business Analysts
  • Proven ability of identifying and managing stakeholders, managing expectations and requirements

Desirable Criteria 

  • Knowledge and expertise to advise businesses and stakeholders how to develop software solutions including designing and implementing user needs and requirements based on customer centric values
  • Experience of creating business analysis centre of excellence
  • Experience of working in and with multi-disciplined teams
  • Experience of Leading Agile Business Analysts communities
  • Knowledge of the DDaT Framework
  • BCS Diploma in business analysis or equivalent Business analysis experience at this senior level
  • 30 Days Annual Leave (increasing by 1 day per year, up to 30)
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension