Role includes:-

2 days working from the office (Stratford), 3 days from home

Flexitime

Flexi Hours

25 days holiday

Roughly 32% pension (STC)

Training Courses/Qualifications

Base salary of £39,111

Much More

About HMRC

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, following the Chancellor’s latest strategy. Our digital programme is multi-award winning and the envy of other government organisations.

About the Team

This is an exciting time to join an organisation that probably does not work how you would imagine a government organisation would.

We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services.

Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support.

The Borders and Trade Delivery Group are responsible for the end to end service management and development of over 140 separate services from the generation of Trade Statistics, to the administration of Customs and Excise duties.

The reason we are launching this recruitment campaign across various locations is to ensure we have sufficient resources available for the future. Candidates will be asked for location preferences in their application. Where there is not a role available in a specific location, candidates will be placed on a merit list for future opportunities.

Job Description

As an Engineer, you will be tasked with monitoring and maintaining HMRC development systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and solving the issues either in person or over the phone.

Responsibilities

• Self manage time requirements and prioritise own workload.
• Develop, share, and maintain technical knowledge
• Work with colleagues within the team to deliver solutions within the required timescales. Liaise with staff in other areas and various business areas.
• Administer and maintain corporate infrastructure. Provide support for the environments as required, build and maintain the environments and resolve incidents and problems.
• Escalate risks and issues to Senior Engineers.
• Provide impact analysis/estimates for support requirements and undertake peer reviews and seek Senior Engineer clarification where appropriate.
• Building desktops/servers from images/media/hardware.
• Installation & configuration of HMRC development infrastructure, computer hardware operating systems and applications.
• Analysis of call logs to discover any underlying issues or trends.
• Testing and evaluating new technology.

Essential Criteria

Experience of environment support and usage of a number of the following technologies:

• Windows Server.
• Microsoft Windows.
• Microsoft Azure.
• Amazon Web Services (AWS).
• Active Directory (AD).
• SCCM/MECM.

Desirable Criteria

A good understanding of:

• MS PowerShell.

• CMD (Command Prompt).

• DevOps tools such as Jira, Confluence, Artifactory, etc.

Please apply before closing date which is Thursday 15th December at 11:55pm.

Follow link to learn how to apply. Reach out to me to learn more.