Housing Needs Officer needed in Slough £21.75 ph PAYE - Reference: RQ751507

This role will involve:

• Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
• Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the client’s duties under housing, homelessness, and any other relevant legislation.
• Deliver services within statutory and individual agreed targets to meet performance indicators and respond positively to all enquiries in accordance with service standards
• To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Demand Manager or Team Leader. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison.

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.