Connecting Talent to opportunity

Connecting Talent to opportunity

Assistant Director Large Business Scotland & Northern Ireland

Expired

Job Description:

Large Business is responsible for HMRC’s compliance work with the largest and most complex business customers, businesses which account for some 40% of HMRC’s annual revenues.

Our strategy is applied to the UK’s 2,000 most complex businesses, which have each been allocated a Customer Compliance Manager (CCM) reflecting our resource intensive, cooperative compliance approach. Using this approach we subject these businesses to an exceptional level of scrutiny and are actively investigating more than half of them at any one time.

This is an exciting and challenging time to be part of Large Business. The taxation of multinationals remains the focus of keen media and Parliamentary interest. We are in the process of implementing a package of measures to increase large business tax compliance and transparency, including the legislative changes flowing from the OECD-led base erosion and profit shifting agenda. In addition we have recently implemented our new enhanced approach to risk assessment.

Large Business is fully engaged with HMRC’s transformation programmes which will provide opportunities to build our compliance capabilities. You will play a key role in influencing and implementing these changes. Large Business is currently organised into six regions and three specialist teams, each headed by an SCS PB1 Deputy Director who with the Director of Large Business form the Large Business Leadership Team (LBLT). 

Job description

Assistant Directors are peer led by the Regional Deputy Director, the successful candidate will provide technical, strategic and corporate leadership across the region, Large Business as a whole and the wider HMRC. 

The role also involves effectively delivering the Large Business customer strategy by leading and managing HMRC’s relationship with some of the UK’s largest and most complex customers.  As well as working with individual businesses, our Assistant Directors are also responsible for leading significant national projects that cover a large number of customers across multi-layered customer groups, or specific risk themes. 

Key Responsibilities:

  • Develop a deep understanding of insurance customers and their business drivers, including attitudes to risk and compliance, influencing their thinking and approach to tax.
  • Lead areas of HMRC interaction with industry bodies in the insurance sector.
  • Coach and mentor Customer Compliance Managers and tax professional colleagues, building capability and troubleshooting complex cases.
  • Discuss, explore and resolve conceptual tax/tax planning issues; identifying and resolving any differences of the risk view between the business and HMRC, encouraging a ‘low risk’ approach.
  • Carefully lead complex, sensitive and potentially challenging reputational issues.
  • Lead large scale national projects across customer groups, sectors or risk themes to deliver great compliance outcomes.
  • Ringmaster communications and interventions, including appropriately involving HMRC’s specialists, ensuring successful delivery of outcomes.
  • Active leadership within the Regional Centre to deliver the aim of the Regional centres to make HMRC a ‘great place to work’
  • Role model Our Commitments and live HMRC’s values to make Large Business a great place to work and feel confident we’re doing the best for our customers.
  • Support and deliver corporate objectives and initiatives within Large Business, Customer Compliance Group and HMRC.
  • Active member of the regional senior leadership team supporting performance delivery and creation of an inclusive, diverse and professional culture.
Person specification

As Senior Leaders in Large Business, Assistant Directors play a key role in leadership, building technical capability, engagement and facilitating change.

You will be able to demonstrate:

  • Leadership - Experience of providing visible leadership to support long term strategies, with a proven ability to develop a motivated, engaged and high performing workforce and a commitment to diversity and inclusion. 
  • Strategic awareness - Experience of formulating, leading and implementing strategies, policies and programmes which cross organisational boundaries.
  • Communicating and influencing - The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations. 
  • Delivering at Pace - Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution. 
  • Specialist knowledge and experience – Recent experience of working on the most challenging and complex technical issues to include the Insurance sector
Qualifications The post requires the individual to have either:

Core Professional Training or be 'Fully Trained' Inspectors or Chartered Tax Adviser.
or
AIIT (Including Paper 4*) or CCAB or a Consultative Committee of Accountancy Bodies membership qualification e.g. Institute of Chartered Accountants of England & Wales (ICAEW), Institute of Chartered Accountants in Scotland (ICAS), Chartered Institute of Public Finance Accountancy (CIPFA), Chartered Institute of Management Accountants (CIMA), Association of Chartered Certified Accountants (ACCA).