Connecting Talent to opportunity

Connecting Talent to opportunity

Learner / Client Engagement Officer


Job Description:

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability Sectors
Job Title: Learner / Client Engagement Officer

Location: Stevenage, Hertfordshire
Salary: £28,000 - £32,000 depending on skills and experience
Package: Excellent Holiday Entitlement, Business Mileage, Pension + Much More!
Type: Full Time, Permanent
Essential Criteria:

  • Must have strong customer service and business administration competency.
  • Ideally hold good knowledge and understanding on Apprenticeships sector and the Levy.
  • Ideally have experience within business development or recruitment, both business to business (B2B), and business to customer (B2C).
  • Strong communication skills.
  • Self-motivated with the ability to take initiative.
  • Highly organised and able to manage own workload effectively
  • Full, clean driving licence and use of a vehicle.

Duties / Responsibilities:            

  • Engage with employers, learners and stakeholders, via various pathways for the generation of new Apprenticeship starts.
  • Follow up on leads and enquiries received by phone, direct from business development staff, or via the company website.
  • Speak with decision makers to discuss suitable training and recruitment needs for existing staff, and new Apprentice recruitment.
  • Give advice and support to employers regarding the Apprenticeship Levy and future funding reforms.
  • Arrange interviews between learners and employers and gather feedback afterwards.
  • Provide IAG to learners and employers regarding enrolment. Complete enrolment documentation accurately, ensuring that all paperwork meets compliance standards.
  • Advertise vacancies and support employers with the creation of job descriptions.
  • Undertake Organisational Needs Analysis to determine roles required - work together with employer engagement team to fill these.

Please note:
KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    United Kingdom

  • Industry Sector Education
  • Years Experience

    1+ years

  • Career Level

    Experienced (Non-Manager)

  • Educational level


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