This is an interesting and worthwhile role working in education to ensure that Teachers and pupils have reliable, suitable, and relevant systems to promote learning.

Based: Swindon
Hours: 37/wk
Salary: £30,386 - £34,319

What will I be doing?

• Resolve problems associated with operating systems, wired and wireless networks, software, and hardware, including (but not limited to) servers, NAS, Laptops, printers, Interactive screens and phones
• Management of the trusts MDM system 
• Manage and maintain the printer and copier fleet across all sites
• Make sure server and data backups are operational and resolve any issues
• Ensure virus protection is kept up to date and devices are free from viruses and malware.
• Monitoring of the network, users and services to ensure safeguarding, security of data, users and to prevent cyber-attacks.
• Providing help and guidance on an individual or group basis
• Creating and publishing guides on how to use functions of software or hardware
• Ensuring that as far as possible, all users are not exposed to inappropriate materials on the internet
• Working with staff, to promote safe and effective use of ICT equipment and sites

What experience do I need?

• Strong ICT skills and proficient in the use of Microsoft/Word/Excel
• Experience of managing projects and the ability to plan ahead and work within agreed timeframes
• Experience managing multiple projects or programme
• Experience of using systems for data entry and reporting
• High standards of accuracy and attention to detail
• Experience of working in a busy environment with a strong customer service ethos
• Experience of working with Microsoft Server 2016.
• Experience of working with Firewalls/VLANS/LAN and WAN architecture.
• Experience in maintaining and implementation of a Microsoft 365 environment