We have a fantastic opportunity for a major shipping line based in Stratford. Our vacancy is for an Outbound Customer Services Manager, to execute and monitor work plans and delegate responsibilities where appropriate. Providing a comprehensive Outbound Customer Service solution, incorporating all aspects of the export process from customer booking, transport arranging, customs clearance through to arrival at the final destination. Developing and driving initiatives to improve CSR productivity, changing existing processes & procedures to optimize service delivery.
We are looking for someone with strong leadership skills who has strong shipping and documentation knowledge and experience. You must have excellent customer focus and the ability to work under pressure.
This permanent position is paying a salary of £38k plus a car allowance of £4800 alongside some excellent benefits. For more information on this exciting opportunity and see a copy of the full job description please do get in touch!