Connecting Talent to opportunity

Connecting Talent to opportunity

Credit Controller


Job Description:

Credit controller

We are working with a well established Property management company who are looking for an experienced and self-motivated credit controller.

As a credit controller you will be responsible for collecting outstanding payments across a portfolio of ground rent, service charge, insurance rent and some section 20 major works funds. The role of the credit controller requires a diligent, organised and professional individual with excellent communication skills.

As the Credit Controller your role will include;

  • Chasing and dealing with lessees by phone, email and post.
  • Dealing with all incoming enquiries from leaseholders such as providing copy invoices, updating correspondence details, dealing with executors, agreeing payment plans etc.
  • Our credit controller must be able to communicate effectively with the Property Managers over lessees concerns, instigating legal action when appropriate and advising leaseholders of legal action taken.
  • Run structured reports to establish which units require some form of contact whether that be informal or formal credit control action.
  • To issue reminders at appropriate times as stated in procedures.
  • To instruct and liaise with solicitors on arrears matters
  • Record, track and monitor all recovery action
  • Preparation of court and legal documents as well as court attendance if required.
  • To provide arrears reports for client meetings

Skills & experience of the credit controller:

  • Exposure in a credit control environment
  • Strong work ethic
  • Work well in a team
  • Ability to be coached
  • Keen to learn new skills
  • Self-motivated
  • Highly organised
  • Able to manage challenging portfolio and work to deadlines
  • The ideal candidate will have a good understanding of the property industry, especially leaseholds

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year



  • Company pension
  • Free parking



  • Job Type

    Permanent, Full Time

  • Work Authorisation


  • Industry Sector Property
  • Years Experience

    2+ years

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