Credit controller

We are working with a well established Property management company who are looking for an experienced and self-motivated credit controller.

As a credit controller you will be responsible for collecting outstanding payments across a portfolio of ground rent, service charge, insurance rent and some section 20 major works funds. The role of the credit controller requires a diligent, organised and professional individual with excellent communication skills.

As the Credit Controller your role will include;

• Chasing and dealing with lessees by phone, email and post.
• Dealing with all incoming enquiries from leaseholders such as providing copy invoices, updating correspondence details, dealing with executors, agreeing payment plans etc.
• Our credit controller must be able to communicate effectively with the Property Managers over lessees concerns, instigating legal action when appropriate and advising leaseholders of legal action taken.
• Run structured reports to establish which units require some form of contact whether that be informal or formal credit control action.
• To issue reminders at appropriate times as stated in procedures.
• To instruct and liaise with solicitors on arrears matters
• Record, track and monitor all recovery action
• Preparation of court and legal documents as well as court attendance if required.
• To provide arrears reports for client meetings

Skills & experience of the credit controller:

• Exposure in a credit control environment
• Strong work ethic
• Work well in a team
• Ability to be coached
• Keen to learn new skills
• Self-motivated
• Highly organised
• Able to manage challenging portfolio and work to deadlines
• The ideal candidate will have a good understanding of the property industry, especially leaseholds

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Free parking