Applications Support Analyst – National End User – Up to £45,000

Pearson Carter are currently working with a national end user. They are looking to bring in another support analyst to provide application support and support business requirements through provision of application service.

Responsibilities

• Providing guidance, coordination, and support of business processes that use one or many applications or application services.
• Liaising with third party vendors and managing third party bug fixes
• Managing incident and request tickets using effective ticket management practices
• Diagnosing causes of incidents that are related to application services and implementing resolutions

Experience

• Degree qualified and relevant professional qualifications and experience
• Knowledge and experience of using of relational databases such as Oracle, MS SQL Server
• Experience working within an IT Support team, providing technical support of applications and their environments.
• Experience of working with a variety of software platforms and applications both on-prem and cloud-based

Salary

They are offering a competitive salary of up to £45,000 plus benefits.

Location

This is a hybrid role with the candidate required at the office in either London or Manchester, once or twice a month.

How to Apply

If you are interested, please apply ASAP with your CV to be considered for this amazing opportunity. You can also get in touch with me at [email protected] or 0191 406 611

Pearson Carter is a Global Leader in Microsoft Dynamics 365 CE CRM recruitment with specialist roles across the globe – www.pearsoncarter.com

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