IT Helpdesk Technical Support
- by Dupen
- Location Stevenage, Hertfordshire, UK
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Salary
£22,000 - £25,666 / year
451 days ago
Job Description:
100% remote. 1st line service desk support / technical support analyst (afternoon & evening work) required by this hugely successful global systems provider.
The Role:
-- Remote support to commercial clients
-- 1st line - IT hardware / systems and software applications support (not triaging; this is actual technical support)
The Person:
Candidates need to be:
-- Engaging and have excellent client handling abilities
-- Have good general IT skills, ideally gained through similar IT helpdesk support experience
(Otherwise proven customer service skills with a demonstrable ability to provide IT support).
-- The ability to work the below hours from home
(And be able to commute to Stevenage for the occasionally training day).
The hours:
Permanent position - Monday to Friday only, on a rotating shift system: 1pm-10pm / 3pm-midnight / 4.30pm-1.30am. 1hr for lunch.
The location:
The role can be performed 100% remotely.
Summary:
A great career opportunity to join a structured and well-established company, where you can employ and develop your skills. Offer subject to DBS check (the company can undertake this).
Earnings £22,000 to £25,666 (comprises of basic salary with a shift allowance due to the hours). Benefits include 25 days holiday, pension, life insurance and health related. Services advertised by Dupen are those of an Agency.
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Job Type
Permanent, Full Time
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Additional Salary Info
To £25,666 (refer advert)
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Work Authorisation
United Kingdom
- Industry Sector IT & Internet
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Years Experience
1+ years
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Career Level
Not Provided
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Educational level
Secondary School or equivalent