Sales And Purchasing Support - Stretford, Manchester
Purpose of the role-You will provide efficient and professional sales support to colleagues which will allow them to increase Turnover/Sales as per their individual targets. You will be the primary company contact and therefore must possess excellent customer service skills.
Working hours – 8.30-5.30
Order processing and order administration. Including processing account opening
forms, order entry, order progressing, and assisting with stock management and
stock control processing.
Shipping & Import Tracking & Management.
Liaising with Vendor Supply Chain.
Supporting Warehouse with Booking In & Out issues.
Sales support for Account Managers.
Quotation administration and conversion & basic quote writing.
Price list administration & conversion.
Updating and sanitising system information including product information and new
Appointment booking for external sales.
Answering incoming calls, dealing with pricing enquiries, queries and transferring
Progressing enquiries from customers to enable to enquiry to progress to a quote
Chase quote status to obtain the order and/or distinguish the status of the quote
Excellent communication skills (telephone and email)
Strong PC skills in all Microsoft packages
Strong organisational skills
Accurate data entry and attention to detail
Customer Service experience