As an Associate Delivery Manager, you will play a key part in delivering HMRC’s business through SAP Capability, whether that is Finance, HR, Taxes or Procurement functions or within our Release, Test and Environments team.

You will ensure any SAP changes and new pieces of work are safely delivered in line with strategy, policies, process, and governance.

Working with partners in HMRC and the supplier community, you will help to ensure products or changes are produced to accurate requirements, support the delivery of our strategic objectives and be responsible for management of the change.

Whilst this is not a technical post, your inquisitive nature and enquiring mind mean you will quickly learn the IT related aspects of the role and the terminology.

We will look to you to share your skills and knowledge with colleagues whilst we provide the learning, you’ll need through our SAP Academy and other learning routes.

This is not a post with line management responsibilities; however, leadership is highly valued in HMRC and you will be expected to role model effective leadership behaviours and challenge others where behaviours fall short of expectations, in line with our commitment to providing a safe and respectful working environment for all.

While we are undertaking and embedding transformation activity, some flexibility within your role is to be expected.

The role is based in Worthing or Bristol and some travel and overnight stays may be required.

Those working an alternative working pattern are welcome to apply. However, please contact the vacancy holder before applying to confirm whether your working pattern would be suitable.

We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.

Find out what it's like to work at HMRC or ask our colleagues a question.  https://hmrc-jobs.career-inspiration.com/app/home

Follow this link to join a webinar for this role : https://www.eventbrite.co.uk/e/find-out-about-the-associate-delivery-manager-role-within-cdio-sap-practice-tickets-574383024087 

Person specification

As the Associate Delivery Manager, you’ll work with stakeholders in HMRC to understand their SAP project or change requirements and then work with them and suppliers to agree solutions.

You will be responsible for:

• Monitoring and reporting on the delivery of the changes, assess risks and dependencies, and highlight issues to all stakeholders.
• Supporting overall SAP delivery by acting as a team player, but equally responsible and accountable for your own work in a fast-paced environment.
• Promote SAP standard and recommend preferred solutions to the Business
• Provide advice on the SAP elements when gathering requirements
• Proactively manage dependencies, overcome obstacles, and get the best value against constraints such as time or cost
• Ensure outcomes are aligned with strategic direction and future business models
• Be required to develop an understanding of specific SAP functionality and business operations, processes, and systems (e.g. Taxes /Finance/HR).

Essential Criteria:

• Previous experience delivering multiple quality products and/or services in a fast-paced environment and handling complex, conflicting information through to conclusion.
• Confident analysing and evaluating data from a range of sources to make evidence-based recommendations.
• Good relationship management skills to build and maintain effective and collaborative relationships with stakeholders
• Strong leadership, decision-making and organisational skills

Desirable criteria:

• Experience of working in a project environment
• Knowledge of different delivery methods
• Broad understanding of SAP.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%