A fantastic opportunity has arisen for an experienced and highly motivated Property Manager to join my clients well established and highly regarded Estate agency brand in Chichester. If you have or are currently working in Property Management and have been doing so for more than 12 months, then this could be the next exciting challenge for you! 

We have a long list of benefits which is just our way of giving back to recognise our employee’s hard work. Here are just a few:

• 30 days holiday (including bank holidays) – increased by 1 extra day a year of service up to 35 days
• Carry over holiday allowances to the following year
• Salary sacrifice pension – more money in your pocket through NI savings
• Enhanced family leave pay
• Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders
• Birthday prize draw
• Eye care and flu jab vouchers
• Staff retail, utilities and holiday discounts including experience days
• Refer a friend bonus
• Department business referrals bonus’s

What will your day to day look like?

• You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
• Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue.
• If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
• Updating all parties on a regular basis by both phone, email or text and logging notes.
• To make regular ‘well being’ calls to the landlord
• Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
• Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
• Working with the Property inspection clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
• Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
• Dealing with non managed deposits who are part of the No Deposit Scheme
• To ensure check out process is followed and communication is sent out within company process via the Depositary site
• To work with the team leaders, head of centres and branch network to understand the reason for any lost units
• To maintain high levels of communication to internal and external customers