Connecting Talent to opportunity

Connecting Talent to opportunity

Senior Infrastructure Engineer

Expired

Job Description:

This is an exciting time to join the team as we develop our Azure hosted services, working with our Partners who are committed to provide supplementary functional and platform support while we build our team, developing in-house capabilities to provide outstanding infrastructure for SAP Platform Services.  


Infrastructure Platform Management is key to underpinning the capacity and forecasting required for balanced and efficient operational performance of the service.  


To achieve our goals, we’re innovative in our approach using the latest technology available. It’s not just our customers we focus on - we want our colleagues’ experience of working with us to be an outstanding one and have career pathways that are rewarding and fulfilling. 

Job description

As an Infrastructure Engineer you will handle and support the infrastructure services that underpin all internal user services and to the public. 

 

Reporting directly to the Lead Infrastructure Engineer, Jay, part of your job will be responsible for supporting service management, assuring the platform performance runs the Azure infrastructure to time, cost, and quality measures. 

 

We have a strong team ethos of continual self-improvement where knowledge and experience are openly shared, so active contribution to the team and supporting its ongoing development is a crucial part of the role.  

 

As a team we are based in Worthing and work at least 2 or 3 days a week together. These team days are crucial due to the ever changing nature of our role, ensuring we are always working cohesively together.  

 

The role is based in Worthing however, some travel and overnight stays may be required and occasional out of hours may be vital in the event of an incident. 

 

The Ideal Candidate  

 

We are looking for an enthusiastic, resilient individual who can deliver in a meaningful, changing, and fast paced environment with shifting priorities.  

 

You will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments, Oracle Enterprise Linux). You will be familiar with the technology and its patterns and have good understanding and experience of Azure and Linux operating systems. 

Person specification

Within our SAP Infrastructure team, we work alongside our 5 key pillars. Service Focus, Continual Service Improvement, Availability & Capacity Management, Ownership & Initiative and Technical Understanding. With these in mind, some of your responsibilities would include: 

 

  • Providing direct support in the active management of strategic capacity planning, whilst safeguarding SAP services. 
  • Coaching and be an active mentor for junior team members.  
  • Overseeing the preparations and support of IT operations solutions and services - physical or virtual - according to industry and organisational best practices, and Key Performance Indicators (KPIs) throughout the product life cycle.  
  • Assist in the provision of outstanding services and consistent levels of capability, as the need arises by the organisation.  
  • Work with technical architects to translate architectural designs into operations.  
  • Provide specialist technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement.  
  • Handle financials of the infrastructure and analyse cost savings in the Azure platform.  
  • Provide a long-term view of the platform and drive capability uplifts. 
  • Manage disaster recovery rehearsal and planning.  
  • Deputise for the Lead Infrastructure and lead the team when necessary.  

Essential Criteria 

 

Service Focus – Experience maintaining focus on whole life of service delivery, ensuring that IT products, suppliers and vendors come together to delivery an IT service. 

Continual service improvement – Proven record of identifying and exploring opportunities for service and business improvement. Producing analysts and identifying, prioritising and implementing improvements and efficiencies. 

Availability and capacity management – Experience controlling and managing service availability to meet business needs most cost effectively. This includes the capability, functionality and sustainability of service components.  

Ownership and initiative – Taken full accountability of problems, and proactively resolved technical issues to meet business requirements. 

Technical understanding – Demonstrable technical knowledge of Microsoft Azure public cloud and Linux OS. 

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector IT & Internet