Desktop Support Specialist, End User, Manchester, £32,000

Pearson Carter are currently working with one of the most reputable companies in the education sector. They are looking to grow their team as the company is growing at a rapid rate.  They are looking for someone who has experience with Desktop Support (SCCM/Intune).  

They offer an excellent salary of up £32K depending on experience + The role will require someone to be in the Manchester office 5 days a week at the start but will go down to 3 days after training.

Get in touch if you are looking for your next opportunity!

Responsibilities:

• Manage the Desktop Support queue in ServiceNow, ensuring Incidents, Requests,
• Problems and Changes are resolved within SLA/OLA or escalate accordingly, in line with business needs.
• Point of escalation for other IT Support team’s

Experience:

• Demonstrable knowledge of the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT) knowledge
• Knowledge and experience of ticket management principles
• Incident and Request management using an ITSM tool.
• Some level of experience working with SCCM/Intune.

Salary

They offer an excellent salary package: £28,000-£32,000 + Office based 5 days a week during learning and training then after 3 days a week + other great benefits.

Location

The Microsoft Dynamics AX/F&O end user client has got an office in Manchester, the role is Office based 5 days a week during learning and training then after 3 days a week.  

Applications are welcome from professionals with Desktop Support experience.

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.

Pearson Carter is the Global Leader in Technology Recruitment with specialist roles across the globe - www.pearsoncarter.com

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