Full-time (37 hours per week) Housing Options Officer contract to start ASAP.

Monday to Friday

08:45-17:15

What is the Job?

• Liaison with private sector landlords
• Liaison and mediation with householders excluding family members and others
• Undertake relevant home visits, including working with some of the most difficult and challenging customers during times of anxiety and stress.
• Provision of emergency advice in relation to landlord and tenant law, family law, tenants’ rights, and unlawful eviction
• Access to accommodation options

What are the requirements?

• A minimum qualification of 3 GCSEs grade C/4 or above (or equivalent) to include English and Maths.
• Experience of working with vulnerable client groups.
• In depth and up to date knowledge of the law in relation to homelessness and allocations, including relevant case law.
• Knowledge and understanding of the broad Housing Agenda and its impact on society.
• Ability to make and communicate difficult decisions. Excellent interpersonal and listening skills.
• Ability to calmly deal with people in challenging situations at all levels. To empathise and display sensitivity and courtesy at all times.

TEQ-0423-WR-5227526-HOUSINGOPTNSOFFCR

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq Limited of any hirer who I do not want my details to be passed onto.