Customer Service Administrator
Manchester City Centre
Temporary
£12.21 per hour

We are currently recruiting for a number of Administrators to work on a temporary basis at a prominent educational institution based in Manchester City Centre.

Role Purpose: To provide face-to-face student and staff services and support clerical and administrative activities within the student service, support, and development area.

A good candidate for this role needs to be/have:

• Reliable and flexible.
• Experience in a previous Administration or Customer Service Role (2+ years).
• Good verbal and written communication skills. 
• A good level of IT Literacy, familiar with standard IT Packages (Microsoft Office, Word, Outlook, Excel), social media, and other relevant technology.
• Previous experience in a Higher Education setting is ideal but not required.

Particulars of the role:

• You and the team will work on a rota-basis, so flexibility on hours is key. You will work Monday to Friday.
• You will provide face-to-face student and staff services, acting as a first point of contact providing standard information and directing service users as necessary.
• To assist in the production of standard documentation and correspondence, and maintain accurate records as required.
• To work flexibly as required across the University, supporting the delivery of University and local priorities, operating at all times as a single cross University team.
• Support the development, implementation, evaluation and monitoring of relevant policies and procedures.

If successful, you will start work on Monday 25th September.  



If this sounds like the perfect role for you then please submit your CV.

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