Connecting Talent to opportunity

Connecting Talent to opportunity

1st Line Help Desk Support Specialist - Onsite - Peterborough - £30K


Job Description:

1st Line Help Desk Support Specialist - Onsite - Peterborough - £30,000


Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.


My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.



  • Provide friendly, quick telephone and email support to clients.
  • Accurately log issues into the Ticketing System.
  • Diagnose and troubleshoot basic hardware, software, and system faults.
  • Recognising when a call is urgent and escalate accordingly.



  • 1-2 years' experience in a support environment (1st line).
  • Administration of Microsoft 365, Exchange and Active Directory.
  • Strong Communication Skills
  • Desire to learn new technologies and systems.



They are offering a competitive salary of up to £30,00 plus benefits.




This role is fully on-site in Peterborough


How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected]  or 0191 406 6111.


Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency -


Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough



  • Job Type

    Permanent, Full Time

  • Work Authorisation


  • Industry Sector IT & Internet