Connecting Talent to opportunity

Connecting Talent to opportunity

Housing Customer Service Advisor


Job Description:

Housing Customer Service Advisor needed in Hammersmith, £17.27ph PAYE - Reference: 004836

1.1 To provide a single point of contact for those contacting about housing services and repairs.
1.2 To ensures that customers receive a timely and positive response to their contact, achieving performance targets and high rates of satisfaction.
1.3 To respond to customer enquiries at the first point of contact from a variety of customer access channels, including telephone, email, web, social media, and post.
1.4 To deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting and to act as a positive role model for all staff.


This is a Full time role on a temporary contract basis.


If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.


Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.


All our roles may be subject to pre-employment checks including references so please be prepared.


Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.


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