Connecting Talent to opportunity

Connecting Talent to opportunity

Customer Success Manager

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Job Description:

Job Title: Customer Success Manager - Recruitment Sales (Reading, UK)

 

 

Salary: £45,000 - £50,000 Annual Salary + OTE £55,000

 

We are currently seeking a highly motivated and skilled Customer Success Manager to join our dynamic team in Reading, UK. As a Customer Success Manager, you will play a pivotal role in delivering exceptional customer service and ensuring the success of our recruitment sales initiatives.

 

Key Responsibilities:

- Build and maintain strong relationships with clients, understanding their needs and providing effective solutions to drive business growth.

- Collaborate with cross-functional teams to ensure seamless implementation and delivery of our recruitment software and services.

- Proactively identify and resolve customer issues, ensuring high levels of customer satisfaction and retention.

- Conduct regular business reviews to measure customer success and identify areas for improvement.

- Provide expert guidance and support to clients on best practices for utilizing our recruitment tools and platforms.

- Stay up-to-date with industry trends and competitor analysis to identify new opportunities and stay ahead in the market.

 

Requirements:

- Proficiency in JavaFX and JavaScript is essential.

- Proven experience in a recruitment sales or customer success role, preferably in the software or technology industry.

- Strong communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and internal teams.

- Demonstrated ability to understand customer needs and provide tailored solutions.

- Excellent problem-solving and analytical skills, with the ability to think strategically and drive results.

- Career Level: Mid-Senior Level.

- Education Level: Bachelor's degree in a relevant field.

 

We offer a competitive salary package, including an annual salary of £45,000 - £50,000, with an OTE of £55,000. Additionally, you will have the opportunity to work with a talented team in a fast-paced and innovative environment.

 

To apply for this exciting opportunity, please submit your CV and a cover letter outlining your relevant skills and experience. We look forward to hearing from you!

 

Note: Please do not insert email address in the job description.

  • Job Type

    Permanent, Full Time

  • Additional Salary Info

    OTE 55000

  • Work Authorisation

    No

  • Industry Sector Recruitment Sales