Job Title: Customer Success Manager - Recruitment Sales (Reading, UK)
Salary: £45,000 - £50,000 Annual Salary + OTE £55,000
We are currently seeking a highly motivated and skilled Customer Success Manager to join our dynamic team in Reading, UK. As a Customer Success Manager, you will play a pivotal role in delivering exceptional customer service and ensuring the success of our recruitment sales initiatives.
- Build and maintain strong relationships with clients, understanding their needs and providing effective solutions to drive business growth.
- Collaborate with cross-functional teams to ensure seamless implementation and delivery of our recruitment software and services.
- Proactively identify and resolve customer issues, ensuring high levels of customer satisfaction and retention.
- Conduct regular business reviews to measure customer success and identify areas for improvement.
- Provide expert guidance and support to clients on best practices for utilizing our recruitment tools and platforms.
- Stay up-to-date with industry trends and competitor analysis to identify new opportunities and stay ahead in the market.
- Proven experience in a recruitment sales or customer success role, preferably in the software or technology industry.
- Strong communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and internal teams.
- Demonstrated ability to understand customer needs and provide tailored solutions.
- Excellent problem-solving and analytical skills, with the ability to think strategically and drive results.
- Career Level: Mid-Senior Level.
- Education Level: Bachelor's degree in a relevant field.
We offer a competitive salary package, including an annual salary of £45,000 - £50,000, with an OTE of £55,000. Additionally, you will have the opportunity to work with a talented team in a fast-paced and innovative environment.
To apply for this exciting opportunity, please submit your CV and a cover letter outlining your relevant skills and experience. We look forward to hearing from you!
Note: Please do not insert email address in the job description.
Permanent, Full Time
Additional Salary Info
- Industry Sector Recruitment Sales