Connecting Talent to opportunity

Connecting Talent to opportunity

Service Engineer

Expired

Job Description:

Service Engineer

Position: Field Service Engineer
Hours of Work: 37.5 hours per week plus overtime
Salary: £36,562.12 plus annual bonus, company vehicle, and additional benefits. 
Location: Remote-based, servicing sites west midlands and north of west midlands. 

Role Overview: We are seeking a dedicated and skilled Field Service Engineer to join the team, reporting to the UK Technical Services Manager. This is a remote role, operating primarily from home. 

Key Responsibilities:

  • Plan and execute on-site service tasks based on customer requirements.
  • Offer feedback for product enhancements and process improvements.
  • Visit customers to address specific issues or competitive situations as needed.
  • Deliver exceptional customer service with clear and professional interaction.
  • Ensure equipment operates within expected tolerances through close collaboration with customers.
  • Diagnose machine issues on-site and remotely, quickly identifying causes of failure.
  • Apply electrical and electronic knowledge to resolve technical issues.

Qualifications:

  • Desirable: HNC in electronic, electrical, or mechanical engineering.

Essential Knowledge, Skills, & Experience:

  • Working knowledge of electronic and processing equipment for permeation and gas testing.
  • Proficiency with instrumentation, electronics, tools, and control systems.
  • Ability to read and interpret repair orders, mechanical drawings, procedures, charts, and equipment manuals.
  • Experience with maintenance, repair, and test record preparation and verification.
  • Valid driver’s license (maximum of 3 penalty points).

If you are a highly organized and technically skilled individual with a passion for customer service and problem-solving, we encourage you to apply for this exciting opportunity. Join our team and help us deliver exceptional service and support to our valued customers across the EMEA region.

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector Manufacturing