Connecting Talent to opportunity

Connecting Talent to opportunity

Out of Hours Homelessness Team Leader

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Job Description:

Out of Hours Homelessness Team Leader needed in Liverpool

The rate is £18.10ph PAYE

This is a temporary role working part time

The reference number is:                      RQ1286531

The successful candidate will provide first contact resolutions to customers, maintaining the highest standard of customer service at all times. 

They will manage and lead a team of Customer Service Advisors to exceed agreed performance standards and exceptional service delivery.  During out of hours the team CSA team leader is responsible for the deployment of resources, to ensure that optimum performance is achieved and urgent contacts / work is allocated. 

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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