Technical Sales Support Administrator

South London - Office based

£35-39K

Annual bonus + lots of other exciting benefits

Are you an experienced Technical Sales Support Administrator?

Role Responsibilities for Technical Sales Support Administrator

• Communicate and talk to customers and other team members (sales managers/service engineers) every day by phone or email
• Review and respond to customer requests quickly, making sure to give them the right information on a timely basis
• Help answer customer questions and make sure they understand our products and services
• Create and check quotes for customers, making sure everything is correct and follows company rules
• Send quotes to customers and make sure the right salesperson follows up if needed
• Handle customer orders using our computer system
• Let the warehouse team know about any changes in customer orders
• Prepare and send documents customers need, like shipping labels and documents etc
• Process returns and credits when needed
• Keep customers updated on their orders
• Collect important safety information and complete checklists for orders
• Work well with others to help the sales and service teams succeed
• Share important project information with the team
• Look for ways to make our processes better for both our team and our customers
• Double-check quotes to make sure prices are correct before they are sent out

Technical Sales Support Administrator Professional Experience & Education Requirements  

• Proficient in Microsoft Office '' Word & Excel
• Experience of working within an ERP system
• Ability to identify component parts from drawings
• Experience from a Mechanical engineering environment would be beneficial/preferred
• Important '' know about export rules after/post Brexit
• Ability to work with others and be part of a fast moving team
• Strong communication skills with both internal coworkers and external customers

If you wish to be considered for this Technical Sales Support Administrator role, please reply with your CV attached  to [email protected]

Unfortunately, we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website