Neighbourhood Advisor needed in West London Paying  £20.02 per hr ref 5254284

Full time hours on a temporary basis

• The role involves assisting the Neighbourhood Management Team deliver an effective Neighbourhood Management service and supporting the Neighbourhood Services Coordinators in providing the best service possible for our residents.

• This is done by building and maintaining a close working relationship with key teams and services, such as capital works, caretaking, income, repairs, social services, mental health and fraud team as well as other statutory and non-statutory agencies.

• Collaborating with the Housing Assistants and Neighbourhood Service Coordinators to provide telephone duty cover and relevant queries, at reception regarding tenancy matters.

• Investigating and managing low grade anti-social behaviour cases and adhering to the anti-behaviour social behaviour policies, procedures and all relevant legislation.

• Managing and monitoring emails, cases and tasks received into Neighbourhood Management CRM queues to individual team members.

• Carrying out tenancy visits on a regular, targeted and pro-active basis, ensuring tenancy conditions are met.

• Carrying out viewings, completing signups and carrying out any relevant Lettings functions

• Ensuring that the Neighbourhood Team are compliant with Fire Risk Assessment actions

   

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared