Contract Field Service Engineer (International)

Immediate start available

3-6 months rolling contract

International Travel, Mainly Europe – (Monday – Friday)

Talented Field Service Engineer sought to undertake a varied role providing first class troubleshooting and repair support to a range of high-value electro-mechanical equipment based within customer sites across the UK and Europe.

You will be joining a market-leading manufacturer with a truly global presence where you will utilise your technical and customer skills to provide support to key customers.

As such, this is a varied, Field Service Engineering role with responsibility for providing installation, maintenance and fault-finding support to customers across primarily Europe and occasionally the US to ensure the highest level of service for the company’s range of high-value, bespoke capital equipment.

Your remit as Field Service Engineer will be to effectively install, commission, troubleshoot and repair o electromechanical capital equipment delivering an effective end-user experience.

You will also use your expertise during new product installations and commissioning to train and support customers.  

Key accountabilities as a Field Service Engineer will include:

• Supporting key customers through installations, commissioning, troubleshooting, repair and technical support.
• Fault-finding and repairing electromechanical issues at customer sites
• Working to solving complex problems both internally within manufacturing and development departments as well as with sub-contractors and customers
• Escalation of technical issues to the management team and highlighting any design issue to the development team to improve product performance
• Provide Support to Customers, assisting and responding to remote technical requests both via the phone and email
• Support the quality team to identify root cause failures on products

Training on their equipment will be provided, so you will need to be on-site for the first 2 weeks.

To succeed in this interesting key role, you will need to be:

• A customer focussed Service Engineer with a proven background in a Service Engineering / Field service Engineer capacity or similar
• Fault-finding / diagnosing faults on electro-mechanical industrial / capital equipment (board level not component level)
• Multi-skilled 
• The ability to travel to sites Internationally on a regular basis (Up to 90% of your time, Monday to Friday)

Please contact Alison Kemp for further details or apply via the link