Complaints Investigation officer needed in Birkenhead, £18.22ph PAYE - Reference: RQ1368430

• To develop and operate the department’s complaints procedures to ensure that outcomes of complaints form a basis for performance measurement and service development.
• To be responsible for processing, monitoring and investigating as appropriate all complaints registered under the department’s complaints procedures.
• To be responsible as required for dealing with political and other enquiries and referrals on behalf of the director of social services 

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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