German fluent Medical Information Product Specialist
Provide answers for specific, detailed requests related to his/her therapeutic area (TA) in English and German
Is accountable for planning, researching and writing scientifically complex, high quality, balanced, scientifically based, consistent and accurate medical information responses for use by internal business partners to answer unsolicited external customer questions and from internal business partners.
Maintain broad knowledge of medical information resources; able to easily access and expertly integrate data and information from various sources and technologies to address customer needs across regions, functions, and phases of drug development
Cooperate with key personnel to analyze metrics for applicable TA.
Maintain and develop product and disease training for Medical Information.
Support for European Medical Information
Enable requests to be answered in a timely manner with the lowest cost and effort, through training and quality monitoring of responses to support First Touch Point Resolution.
Continuously monitor requests and awareness of products, competitors and TA changes/issues in order to identify new topics coming up from the markets, since this may require new/updated standard answers, databases and trainings.
Responsible for coordinating the development and review of medical information responses with team members, manage expectations and timelines effectively.
Create enduring materials to maximize medical information dissemination that has broad customer impact.
Provide formal or informal coaching to others in the function, across geographies, or other departments by sharing scientific therapeutic expertise and medical information, give guidance, and answer questions across regions, functions and phases of drug development.
Ensure appropriate resourcing for peer reviews and quality checks.
Responsible for product training and processes to support Medical Information in answering customer questions.
Serve as resource to answer questions from Medical Information related to strategy for launch.
Responsible to provide support for the frontline in answering customer questions according to the business continuity plan.
Specialist Know How
Acquire, develop and maintain extensive know-how related to his/her specialist-matter subject.
Keep up-to-date with competitor product knowledge and competitive market position, global developments and changes related to his/her subject matter.
Expert knowledge of how to analyze and integrate data and information from a broad range of resources and technologies to address complex customer questions in a timely manner.
Pharmacist, physician or university degree in natural science, or relevant equivalent business experience.
Minimum of 3 years’ experience
Effective telephone communication and computer skills
Strong medical writing skills required; able to translate complex medical information and data into a succinct, technically correct, readable document that customers are able to read and use to make clinical decisions.
Experience in applying the principles of Evidence Based Medicine in searching, analyzing and writing medical information.
Experience with entering data into databases, performing medical literature searches and evaluation of the medical literature
Demonstrate problem solving and strategic thinking
Use creative and innovative thinking, techniques and tools to business advantage
Experience in product launch
Ability to work across functional and geographical boundaries
A writing exercise is required as a part of the candidate evaluation process.
Salary: 35-50K doe+5% bonus
Job Type Permanent, Full Time
Additional Salary Info +5% bonus and relocation package