Control Centre Operator – Nights needed in Rugby

The rate is £12.38ph PAYE

This is a temporary role

The reference number is:                   RQ1424926

The successful candidate will be a reliable, enthusiastic, self-motivated, flexible and customer focused individual. They will work within a 24/7 Control Centre team. 

This position involves working 12hr shifts on a rota basis, covering Weekends and Bank Holidays, including Christmas. This role is primarily nights based working from 6pm to 6am although some flexibility to work day shifts is required to provide cover in an emergency.

The successful candidate will be required to operate a Lifeline system, taking emergency calls from service users, which can entail managing distressing calls. They will manage the out of hours enquiries for various teams, this includes emergency repairs, homeless enquiries etc.

Candidates must possess a full valid driving licence and have use of a car. An enhanced DBS check will also be required. Experience of working with vulnerable adults and/or a call centre background, would be advantageous. 

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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