Housing options officer ref OR5541
- by Essential Employment
- Location Wallfield, Hertfordshire, UK
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Salary
£15.78 - £19.77 / hour
16 days ago
Job Description:
- Provide housing advice and assistance to customers in line with current legislation and council policy, providing a professional, sensitive, and confidential service.
- To help meet the council’s obligations under the prevent and relief duties of the act, in order to prevent homelessness by engaging in effective partnership working, negotiating and/or mediating, and providing accurate advice and assistance.
- Undertake any other reasonable duties, such as assisting clients with applications to the Housing Register, Rent Deposit Scheme, referrals, and Medical Assessment forms, and assist with housing queries.
- Function as a support officer to caseworkers when people approach the service for housing assistance.
- Function as a triage officer, giving housing advice and booking homeless appointments for Housing Options Officers.
- Regularly review applicants personalised housing plans (PHP) and help applicants to find alternative accommodation.
- Have an awareness of legislation case law, government guidance, and professional good practice in relation to parts VI & VII of the Housing Act 1996 as amended by HRA 2017.
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Job Type
Temporary, Full Time
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Work Authorisation
No
- Industry Sector Public Sector & Services