COMMERCIAL VEHICLE SERVICE ADMINISTRATOR - DUBLIN

THE ROLE

• Full-time position (Monday-Friday, 8:30 AM-5:00 PM)
• Based on site at our facility in Dublin
• Supporting customers with their commercial vehicle maintenance needs
• 37,000 to 45,000 DEO

WHAT YOU'LL DO

• Act as first point of contact for customers scheduling service appointments
• Manage service scheduling for both planned maintenance and emergency repairs
• Document all customer interactions accurately in our systems
• Coordinate with technicians to optimize service delivery
• Identify opportunities to improve customer experience

IDEAL BACKGROUND

• Previous service administration experience in automotive, HGV, PSV garages, tyre centres or transport maintenance facilities
• Familiar with scheduling maintenance and repair work
• Experience handling customer inquiries about technical services
• Understanding of parts ordering and service documentation
• Knowledge of workshop operations and maintenance procedures

SKILLS WE VALUE

• Strong customer service focus and problem-solving abilities
• Excellent communication skills with both customers and technical staff
• Ability to manage competing priorities in a fast-paced environment
• Basic technical understanding of mechanical/electrical equipment
• Organized approach to documentation and record-keeping

QUALIFICATIONS

• High school diploma or equivalent
• Relevant work experience in a service administration role

If you have experience supporting maintenance operations in automotive, transport or related industries, we want to hear from you!

Email your CV to [email protected] if you wish to apply