SUBJECT: Commercial Administrator
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General Purpose
To co-ordinate Production of the Workshops in order to achieve agreed Safety, Quality and production targets in line with the Companies Global objectives.

You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world.

Key Duties

Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components
Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
Accurately input information into our inhouse database systems
Identify and implement processes to improve quality of service and productivity
Handle any customer service issues and complete general administrative duties
Respond to Customer questions.
Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
Researching the cost of items such as parts and labour.
Establishing and maintaining relationships with the Technicians, Buyer, Sales and Admin Team members internally as well as with external aircraft operators and customers.

Education and Experience
GCSE or equivalent.
Ideally 2 years’ experience in an Aerospace Engineering company.
knowledge of planning, monitoring and managing workloads to achieve production targets
knowledge of office administrative procedures.
proficient in relevant software applications.

Please send your CV to work for a growing company who offer excellent benefits to include:
Competitive Salary.
Annual Profit Share Scheme.
Overtime paid at 1.5 times hourly rate.
31 days holiday including Bank Holidays.
Working hours: 8:00-16:30.