Bolton  Mon–Fri, 8:30am–4:30pm
Permanent Position  £28,000 – £30,000

Are you ready to take the next step in your career with a global manufacturing powerhouse? We’re looking for a dynamic Account Coordinator to join our team and grow into a future leader.

In this pivotal role, you’ll manage key UK and US accounts, deliver exceptional customer service, and drive account growth through strategic insight and operational excellence. If you have a background in the steel industry, strong administrative skills, and a passion for building lasting relationships—this could be your perfect fit.

Account Management & Customer Service

• Be the first point of contact for clients, suppliers, and subcontractors
• Build trust through regular communication and occasional on-site visits
• Deliver outstanding service with minimal errors

Sales Support & Growth

• Identify upselling and cross-selling opportunities
• Support tenders, quotes, and long-term agreements
• Generate new business through leads, lapsed clients, and market intelligence

Order & Forecast Management

• Oversee customer orders, pricing, delivery schedules, and product specs
• Collaborate with internal teams to meet technical and quality requirements

Market Insight & Strategy

• Monitor trends in aerospace and specialty metals
• Use insights to inform pricing and strategic decisions

Issue Resolution & Compliance

• Proactively resolve delivery, quality, or documentation issues
• Maintain accurate records and support audits and reviews

Performance Reporting

• Track and report on key account metrics to drive continuous improvement

• Proven experience in the steel or manufacturing industry
• Excellent telephone manner and communication skills
• Strong administrative and customer service background
• Ability to build and maintain long-term client relationships

25 days holiday 8 bank holidays
Private medical insurance (Grade E)
Pension scheme
Free onsite parking
Full training and career development
Regular staff events
Salary and performance reviews
Early finish on Fridays

To apply, send your CV to [email protected] or Call Helen on 0161 237 4230