Customer Service Advisor – New Homes
Permanent Position: £20,000 - £25,000
How often do you spend £200,000+ on a purchase? Not often I expect. But if you did, you would expect first class customer care… right? Most people will only spend that kind of money on one thing, a home.
Housebuilding has been behind the curve when it comes to the customer experience, which is actually quite shocking. Luckily things are starting to change in the industry, and this is becoming a key focus for this business as they push to improve their customer service ratings.
The ideal candidate for this position will have previous experience of working for a housebuilder in customer services, but most importantly you must be dedicated to offering exceptional customer services and take pride in your work and enjoy going the extra mile to ensure a customer is happy.
Your responsibilities will include