Full-time (37 hours per week) Administrative Officer contract to start on 18-11-19 until 31-03-20 with a possible extension.
Act as a first point of contact for the service, including enquiries which may be emotive, distressing and complex in nature; assessing the nature and urgency of the call and responding or referring to senior officers as appropriate. Process and respond promptly to incoming communications (post, telephone, fax, email, face to face), accurate message taking, copying and distributing information as necessary. Produce a range of documents including letters/emails and presentations to a good standard by the required deadline. Use electronic and manual filing systems with due regard to security and confidentiality. Maintain diaries, appointment systems, scheduling and arranging meetings including managing bring forward systems on a daily basis. Organise meetings and statutory events, ensuring that appointments are realistically planned with regard to timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event. Maintain record-keeping systems for recording and monitoring service processes and provide regular summary reports to Operational Staff and Managers to ensure that relevant updates and reviews take place in a timely fashion.
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Teqniq Limited of any hirer who I do not want my details to be passed onto.