The role covers the business activities of banks UK operations (the branch) and overall (UK) Limited back end activities.
To check and ensure that all the below works are done in a proper manner adhering to the time limits and risk free.
SALARY : £18,000 Per Annum
JOB STATUS : Full time / Permanent
Inward faster payments entries to tally with NatWest account statement.
All the inward cheques and direct debits are processed, and returns are submitted on time to avoid risk / loss to the bank. Checking whether stop payments are in place and actioned when it comes for payment.
Checking and authorizing the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis.
Ensure all customer related queries are attended in CRM.
Debit card reconciliation/ and related issues. Posting the outward clearing entries after checking whether total is tallied.
Checking whether standing orders are set up / processed in line with the customer’s request.
Ensure that all faster payment request are processed with necessary approvals in line with our policy and customer’s signature are matched.
Authorizing the payments in Bank line after checking the random entries and total amount.
Co-ordinating with other departments / branches in case of any queries related to clearing work.
Assisting and managing the team members to get the job done on time without any errors.
Ensure that all day to day work is completed by the team members at the end of the day Other day today works for department.
Conversant with Microsoft Office Suite Strong knowledge and experience of Finacle and other banking applications
Has strong knowledge of Banking regulations and the AML and KYC procedures of the bank.
Teammates of the Liability Operations, Branches, Call Centre.
Attention to detail - the ability to see and pay attention to details; Works on own initiative - the ability to direct one’s energies toward the completion of a goal, without an external catalyst; the ability to initiate actions based on one’s own interpretation or understanding of a situation.
Good interpersonal skills - the ability to work well with others and possesses a positive perspective of resolving conflict and problem solving.
In all contacts the post holder will be required to present a good image of the Bank as well as maintaining constructive relationships.