Client Service Manager

“we’ve always done it this way” doesn’t mean it is the wrong way but also doesn’t mean it is the best way. When you’re good at something, sometimes you’re scared of changing the winning formula.

If you’re reading this and have the mindset as above, this role isn’t for you. I need you to love change. Appreciate what you’ve got and where you’ve come from but striving for better. Knowing what to do and putting in the graft to make the change.

There’s a business that is based around the Bedford area. They’re looking for somebody that loves to challenge the norm, implement fresh ideas and take a very successful team to the next level. Is that you?

It would be very useful if you know about Print and it would be even better if your background is within the Large Format vertical of print. This is what these guys do. Produce Large Format, Vehicle Livery and POS for globally recognised Brands, Sports teams and Events.

You’ll be experienced in leading a team of Client / Customer Service professionals. Ideally, you’ll have knowledge and knowhow of integrating other departments into one function too as in the future there is every chance that Studio and Estimating will sit within your remit too.  First and foremost, it is about the immediate team. Get to know them, understand what works well, what doesn’t and implement strategy to develop and improve the service offering.

CV is not required at this stage so don’t not explore it thinking you need one.

Any questions, please get in touch on 0161 422 0050 and ask for Matt Hanley. Contactable on email too but a call would be preferred matthew@taylorhigson.co.uk