THE COMPANY: A global recognised brand and manufacturer of automotive OEM aftermarket parts is growing its team within the UK. Priding themselves on delivering great customer service to everyone, an exciting opportunity has arisen for an Account Manager / Technical Customer Service Advisor to join the team.
THE ROLE OF AN ACCOUNT MANAGER:
As a Account Manager you will be extremely customer service focused. This isn’t a telesales role and is more about helping customers with their range of enquiries giving you a platform to ideally up and cross sell.
Dealing with both garages, workshops and distributors you will face a large range of enquiries which will always keep you on your toes and allow you to give out sound advice regarding products.
Alongside this you will also be dealing with general office admin such as updating customer records, processing orders that are generated and chasing backorders
This role is a great opportunity for an ambitious and driven individual that wants to step away from the rat race of a dealership or motor factor and carve out their own path within a manufacturer environment.
EXPERIENCE IDEALLY REQUIRED FOR AN ACCOUNT MANAGER:
Although coming from a direct parts advising background or similar within a motor factor or dealership environment would be fantastic, this organisation are also keen to build for the future and so if you don’t have parts advisor experience, it doesn’t matter! As the enquiries you face will have a certain technical nature an understanding of parts/cars would certainly be advantageous.
As you will be desk based and utilising all of the tools at your disposal, a good working knowledge of computer systems, in particular Microsoft Excel would be required.
THE CONSULTANT RESPONSIBLE FOR THIS VACANCY IS: DAVID JOBIN
FOR FURTHER AFTERMARKET VACANCIES: Please visit our website and follow us on LinkedIN and Facebook.
WE OPERATE A REFERRAL BONUS SCHEME: If you feel that this vacancy is not suitable for you or that, we would like to offer you the opportunity to recommend someone to us and earn a referral bonus in gift vouchers of your choice
Please note: we can only offer a referral bonus on candidates that are successfully placed in a new position. You will be posted your vouchers by first class recorded delivery the day that your recommended candidate passes their probationary period.
KEY WORDS: motor factor, parts advisor, sales advisor, telesales, vehicle, technician, vehicle technician, master technician, automotive, aftermarket, garage, automotive aftermarket, assistant branch manager, parts specialist, parts technician, branch manager or do you live: Wolverhampton, Bilston, Walsall, Dudley, Birmingham, Stourbridge, West Bromwich, Cannock