IT Field Support Analyst

  • by BPM Tech
  • Location Leeds, West Yorkshire, UK
  • Salary £20,000 - £24,000 / year
  • 96 days ago
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Job Description:

IT Field Support Analyst

Annual salary of up to £24,000 + Company Car

Location: Covering North of England - ideally based on the M62 corridor 

 

The company:

This organisation prides itself on working differently to set themselves apart from their competitors. In recent years they have transformed their business, and their ways of working are now key to ensuring their people are aligned and working towards the same goals. They are always looking for ways to be the best and improve in what they do so they can continue to thrive.

 

We have a new and exciting opportunity for an experienced Support Analyst to join our IT department. You will be a first point of contact for internal and external customers for all IT Field related incidents, problems and requests, acting as a liaison between customers and other IT teams whilst maintaining the highest levels of customer service.

 

You'll definitely have:

  • 2+ years of experience in a 1st Line Support/Help Desk role
  • ITIL v3 Foundation
  • Full driving license
  • Experience using Active Directory
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies
  • Experienced in using Remote Access tools such as WebEx
  • Networking and troubleshooting experience

 

You might even have:

  • Microsoft Certified Professional qualification (MCP)
  • Experience in a field based role

 

What's in it for you?

  • Competitive salary
  • Company car
  • 25 days' holiday (pro-rata)
  • Pension plan
  • Share save scheme

 

To apply:

For more information and to apply, please click the 'apply' button.

  • Job Type Permanent, Full Time
  • Additional Salary Info Company Car
  • Work Authorisation No
  • Industry Sector IT & Internet