IT Technical Engineer / 3rd Line / 3rd Line Engineer

  • by 83Zero
  • Location Reading, Berkshire, UK
  • Salary £35,000 - £55,000 / year
  • 248 days ago
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Job Description:

This is a unique opportunity to work with one of the UK’s leading IT Solution Providers as a 3rd Line Technical Engineer in Reading. You will be part of an innovative end-to-end IT service and solution provider.


  • You will be offering support to hundreds of high profile clients such as Microsoft, VMWare, Hewlett Packard Enterprise, Cisco and IBM.
  • You will be part of a rapidly expanding organisation of which provides expert and tailored IT solutions.
  • With 350 strong employees across Reading and London, there is huge opportunity for growth and progression within the business.


  • You will be responsible for acting as a final point of escalation for customers.
  • You will be involved in complex troubleshooting tricky issues, and possibly help with re-configurations or suggest new solutions to customers.
  • You will be 90% office based, and 10% customer site based.


Required Experience

  • You will have experience across Windows Server, along with strong troubleshooting abilities ideally in a 3rd Line Engineer capacity.
  • You will have experience across Exchange 2013/2016.
  • You will have experience across Active Directory

These following skills would be beneficial;

  • Clustering Services
  • Azure, AWS Private, Public and Hybrid Cloud experience (laaS)
  • Hypervisor Skills (Hyper-V and VMware technologies)
  • San and Storage Technologies
  • Backup exec, Veeam, Cloud Backup

Our Client is interviewing right now – You are only one click away from a career as a 3rd Line Technical Engineer with one of the UK’s leading IT solution providers.


  • Job Type Permanent, Full Time
  • Additional Salary Info 4k Car Allowance
  • Work Authorisation United Kingdom
  • Industry Sector IT & Internet
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)
  • Educational level Professional