Housing Options Officer

  • by Teqniq
  • Location Tower Hamlets, UK
  • Salary £15.75 / hour
  • 211 days ago
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Job Description:

Seeking an experienced Housing Options Officer to work on a 35 hour per week contract role to start on the 26-06-17 until the 19-09-17 with a likely.

Hours: 9:00 am to 5:30 pm, Monday to Friday.

Purpose of the job:


  1. To identify potential housing providers able to assist non-priority homeless persons obtain good quality housing.


  1. To interview and advise homeless people of all available housing opportunities giving advice regarding their rights and responsibilities and to give appropriate assistance to such customers in accordance with the Client’s statutory duties under the Housing Act 1996 Section 190 and Section 192.


  1. To refer homeless people to suitable available housing options speedily and efficiently ensuring appropriate follow-up to monitor success and reasons for any failure.


Major Duties and Responsibilities:


  1. To interview persons in housing need giving high quality advice and assistance as appropriate dealing tactfully and sympathetically with applicants in frequently stressful circumstances having regard to the Clientl’s customer care philosophy.


  1. To ensure that all relevant information is obtained and documented within agreed time scales.


  1. To match people in housing need to available properties and make referrals as appropriate to housing providers.


  1. To maintain a detailed knowledge of welfare benefits and advise clients regarding benefit entitlements.


  1. To operate a rent deposit/guarantee system ensuring the recovery of deposits and payment of guarantees where applicable.


  1. To liase with housing providers and potential providers researching, collating and maintaining up to date resource information on all housing options available to those in need and to ensure the optimum use of available accommodation.


  1. To carry out inspections to properties to ensure that appropriate standards are met.


All candidates must of had public sector experience.

  • Job Type Temporary, Full Time
  • Work Authorisation United Kingdom
  • Industry Sector Property
  • Years Experience Less than 1 year
  • Career Level Experienced (Non-Manager)
  • Educational level Secondary School or equivalent