Collections Agent

  • by Rark Solutions
  • Location Maidstone, Kent, UK
  • Salary £20,000 / year
  • 241 days ago
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Job Description:

We are currently recruiting for a debt Collections Agent for an award winning UK debt collection agency in Kent. As a new member of the debt collection team, you will use both inbound and outbound telephone calls to maximise cash collection whilst ensuring excellent service and performance standards.


As a Consumer Collection Agent your typical roles will include and not limited to:

  • Negotiation of early repayments of debt and maintain the debtor management system 
  • Monitoring full status and details of any disputes with a view to send to client as required
  • Ensuring repayment arrangements and payment promises are monitored via the use of the debt collections system
  • Trace investigations
  • Telephone number searches


The ideal Collection Agent candidate will:

  • Have experience of collecting commercial and consumer debts
  • Display full knowledge of the Consumer Credit Act and the Data Protection Act
  • Be an effective communicator that will accompany strong influencing and negotiation skills
  • Be able to build rapport will colleagues and clients
  • Focus on achievement, continual improvement, quality and teamwork 
  • Be a methodical thinker with excellent initiative
  • Display superb literacy and numeracy skills


This role will be a fantastic career choice for an individual who would love to work in the same industry but with social working hours! If this is a role that has interested you then please apply today! 

  • Job Type Permanent, Full Time
  • Additional Salary Info w/ £400 OTE bonus
  • Work Authorisation United Kingdom
  • Industry Sector Finance
  • Years Experience 2+ years