We are very excited to recruiting a Customer Service Administrator for our client based in Heald Green.

If you are looking to work at a company which has a relaxed working environment, with a genuine team spirit and camaraderie (they normally organise office get togethers outside of work every couple of months).  Where you aren’t “just a number” but an integral part of the business, then look no further as we might have the dream job for you!

Company Info:

A global company yet still retaining a true “family feel,” this organisation has gone from strength to strength since opening its doors over 20 years ago.

Benefits:

• £22k - £23k basic salary
• 20 days holiday + bank holidays
• Free Onsite Parking
• External Training courses with the Chamber of Commerce
• Free Yoga every Wednesday
• Hours: 35 hours per week, 8am – 4pm or 9am – 5pm (or anything in between these times)
  
  

Duties of the Customer Service Administrator:

• Dealing with import and export administration – previous knowledge in this field isn’t essential as the company offer both internal training and courses with external training organisations too!
• A high proportion of the communication is via email due to suppliers and customers being worldwide; however, a professional, personable telephone manner is also a must.
• Managing all aspects of the sales process from receipt of enquiry to shipment and invoicing, including close liaison with Sales Manager
• Liaising with agents and warehouse worldwide to arrange and coordinate dispatches
  
  

Skills/Experience/Attributes required for the Customer Service Administrator:

• Previous administration experience is essential
• Accuracy and attention to detail
• Ability to prioritise and manage competing deadlines
• Excellent customer service skills
• Knowledge of Microsoft Office
• A positive, enthusiastic, friendly, hard-working demeanour
• Language skills are desirable but not essential

** Please note, due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore, if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application on this occasion. **