Customer Services Officer Out of Hours

  • by Teqniq
  • Location London, London, UK
  • Salary £10.3 / hour
  • 88 days ago
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Job Description:

Seeking an experienced  Customer Services Officer Out of Hours to work on a 36 hour per week contract role to start on the 17-06-17 until the 15-09-17 with a likely extension. This job is based in london Peckham, SE15

CANDIDATES REQUIRED TO WORK FROM 5PM TO 8AM, WEEKENDS ON A ROTA BASIS. ALL CANDIDATES WHO APPLY MUST BE WILLING TO WORK THESE SHIFTS

Hours : 5:00 pm -9:00 am, Monday to Friday, Including Weekends.

Purpose of Role:

 Interact with customers to provide and process information in response to enquiries, concerns or requests for Client services, in a manner sensitive to the particular needs of a diverse community. Deliver Customer Service excellence by providing advice and guidance by telephone, face to face, email, letters or text across a range of Council services ensuring swift resolution for customers.  Exercise a high level of independent responsibility, may be required to work in remote locations in hubs and mobile offices.

ALL CANDIDATES TAKE NOTE THIS IS NOT A SALES ASSISTANT JOB ROLE

 

 

 

 

 

 

 

 

  • Job Type Temporary, Full Time
  • Work Authorisation No
  • Industry Sector Customer Services
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)
  • Educational level Secondary School or equivalent