Quality Assurance Officer - Manchester City Centre

  • by Solid Recruit
  • Location Manchester, Greater Manchester, UK
  • Salary £30,000 - £35,000 / year
  • 233 days ago
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Job Description:

Salary is up to 35k, depending on exposure.

Minimum 3 years' experience in the field

Non-negotiable requirements: 

  • Risk Management Experience
  • Internal Audit experience
  • ISAE3000/3402 exposure 
  • RICS exposure

Candidates from a residential property background would be looked at as a matter of priority:

Looking for an up and coming candidate. Ideally someone who would come in to the team and have an idea of how to change current processes for the better. 



Risk Management

-           Highlight/report  key risk with a development plan for business operational improvements

-           Policy & Procedure Review

Audit / Regulation

-           Work alongside Compliance Controller to review internal procedures for all PM offices.

-           RICS / ARMA  regulation adherence (audit checks).

-           Preparation and managing RICS / ARMA audit.

-           Preparation and managing internal client audit.

Assurance Standards – ISAE3000/3402

-           Review and monitor internal client monies controls.

-           Work alongside third party auditor to carry out a Readiness Review.

-           Work alongside third party auditor to implement Type 1 Report.

-           Work alongside third party auditor to implement Type 2 Report.


-           Identifying and delivering internal reporting to the division to assist client management, processes and             service improvement.

-           Assist the Finance and various Boards where required

-           Liaising with key stakeholder/teams within the business

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.



As part of the compliance team the individual will be required to assist on the following tasks:

  • Assisting with Property cash balance reporting - liaise with Property Managers, Client Accountants and Credit Control re key cash-flow problem properties.
  • Assisting with reviewing strategy on a regular basis; include procedural reviews and implementation of new processes.
  • Assisting with Fee Management
  • Assisting with RICS – Service Charges in Commercial Property
  • Assisting in review of operational tasks



  • High attention to detail, well organised and a good initiative level
  • Strong team Player
  • Be articulate, professional and persuasive with a good telephone manner and good report writing skills
  • Show the ability to cross sell other services
  • Ability to work with relatively  high degree of autonomy with minimal supervision 
  • Be adaptable and above all keen and enthusiastic
  • Willingness to learn through internal training as well as independently



  • Numerate and technically competent
  • Strong attention to detail and a practical pragmatic common sense approach to management
  • Ability to deal with challenging mandates and coping with a high work load 
  • Excellent IT, problem solving, analytical, negotiation, and interpersonal skills
  • Microsoft Office – Intermediate to Advanced 
  • Excellent management and delegation skills
  • Excellent time management skills
  • Excellent communicator
  • Full, clean driving licence


Key skills

Risk Management Experience, Internal Audit experience, ISAE3000/3402 exposure, RICS exposure
  • Job Type Permanent, Full Time
  • Additional Salary Info Excellent Benefits
  • Work Authorisation No
  • Industry Sector Finance
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)