IT Technical Support Engineer

  • by 83Zero
  • Location Reading, Berkshire, UK
  • Salary £30,000 - £40,000 / year
  • 227 days ago
Set up a job alert

Share this job offer

Job Description:

Company Overview

A new opportunity has arisen for a Windows & Backup Technical Support Engineer to join my client who are one of the pioneering leaders in the Enterprise Backup & Recovery space. Due to their continued successes and achievements they have seen a mass amount of growth worldwide and are continuing to expand!

They pride themselves on leading the Data & Information Management space by inspiring their teams, customers, partners and competitors.

If you want to be part of an Enterprise World Leading organisation who are changing the future of the Backup industry, where you can be challenged on a daily basis… then keep on reading!

Position Overview

The Windows & Backup Technical Support Engineer will join my client’s Enterprise IT Team which supports their EMEA based customers.

You will be responsible for taking on tricky technical challenges and have to use your complex IT troubleshooting skills to help their customers and partners find possible solutions.

There is no technical ceiling on this opportunity as you will own cases from initial pick up all the way up to working with their development team.

Key Skills

Must Have Experience with:

  • Experience in support or administration of Windows Server 2008/2012
  • Experience in support or administration of Tape Drives/Librabries
  • Experience working with Backup technology and can demonstrate a solid knowledge of Backup theory.
  • Networking and troubleshooting connectivity, name resolution, and performance based issues with OS and/or hardware.
  • Experience with troubleshooting via the logs, understanding how to acquire crash dumps and application dumps, network transport optimization, and understanding firewall configurations

Additional Experience in any of the following would beneficial:

  • Experience with any SAN or NAS technology 
  • An understandingg or expeirence with DeDuplication 
  • Experience with Disk Array Set up & Configuration


This is an exciting opportunity for a Windows & Backup Technical Support Engineer to join a market leading organisation in one of the most exciting markets in the IT industry!

Interested? Why are you still reading?! 


  • Job Type Permanent, Full Time
  • Additional Salary Info + Company Benefits
  • Work Authorisation No
  • Industry Sector IT & Internet