Customer Service Operative

  • by Apple Resourcing
  • Location Essex, Essex, UK
  • Salary £35,000 - £36,000 / year
  • 128 days ago
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Job Description:

Our key client a high profile housing developer is currently looking to recruit on a permanent level two Customer Service Operatives to join there expanding Southern Regeneration Division you will be responsible for developments across North London Essex and the outskirts of Cambridgeshire your time will be split accordingly between locations

Key responsibilities

You will be part of the Customer Service team looking after a portfolio of 1000 plus properties
Working closely with the Customer Service Manager to ensure completion of reactive day to day defects
Address all internal or external issues raised by customers during the Customer Care process
Ensure all work is carried out to the highest standard possible
Liaise with customers regularly
Effectively organise your diary on a day to day basis

Experience/requirements

A trade / building background is essential for this role, preferably multi trade
Full clean drivers licence
Your own tools are essential for this role
Experience working for a residential contractor/developer is preferable
Experience working in a Customer Care role and liaising with customers regularly is preferable but not essential
Ability to communicate with customers in a professional manner
Excellent attention to detail and working on own initiative
Observing health and safety requirements when working in occupied units
Respecting diversity of customers


Fantastic package of £35k - £36k depending on skills and experience + bonus + company van

Please call us on 01277 699778 for more information or send your most up to date CV to info@appleresourcing.co.uk

  • Job Type Permanent, Full Time
  • Additional Salary Info Bonus + company van
  • Work Authorisation No
  • Industry Sector Construction
  • Years Experience 5+ years
  • Career Level Manager (Manager/Supervisor of Staff)
  • Educational level 'A' level/Higher or equivalent