IT Technical Support/Desktop Support/1st Line/2nd Line

  • by 83Zero
  • Location Reading, Berkshire, UK
  • Salary £18,000 - £25,000 / year
  • 215 days ago
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Job Description:

IT Technical Support / Desktop Support / 1st Line/ 2nd Line


This is an exciting opportunity in the data security market as a Technical Support Engineer. You will be part of a market leader that delivers solutions for renowned public and private sector companies across Europe.


Our Client is based very close to Reading train station.



  • You will be offering support to high profile customers such as HSBC and Nissan.
  • You will be part of a team of experts in data protection that supports a large percentage of the FTSE 100.
  • You will be joining a company that helps a range of businesses and organisations classify, protect and securely exchange their data.
  • You will be part of a growing company that has doubled in size since last year.



  • You will be supporting market-leading clients, carrying out troubleshooting and technical support whilst liaising with members of the team.
  • You will be given the relevant training and the tools to succeed.
  • You will have the opportunity to evolve from help-desk to a full consultancy role within 3 months.


Required Experience

  • You will have experience within the IT industry, along with strong troubleshooting abilities, ideally in a 1st or 2nd Line support opportunity.
  • You will have experience with Active Directory.
  • You will have experience working across either Windows or Linux Operating Systems.
  • Experience of working within a fast-paced environment.


Our client is interviewing right now! You are only one click away from a career as a 1st / 2nd line IT technical support consultant with the market leader of data security.

Sparked your interest?



  • Job Type Permanent, Full Time
  • Additional Salary Info Our client will will match up to 5% of annual salary - and 22 days holiday with time off in lieu if additional hours are worked, plus flexible working hours.
  • Work Authorisation United Kingdom
  • Industry Sector IT & Internet
  • Years Experience 1+ years