Sales Account Manager / Telesales - Manchester, M3

  • by Solid Recruit
  • Location Manchester, Greater Manchester, UK
  • Salary £18,000 - £20,000 / year
  • 95 days ago
Set up a job alert

Share this job offer

Job Description:

Looking for candidates with 
  • minimum 1 year in similar sales/account management role
  • some industry experience ideally

 

Commission structure is discretionary, and will only be discussed at interview stage. 

***

Role purpose balancing the needs of the customer with the goals of the company by exceeding customer expectations with fast, efficient and accurate service to ensure first class relationships with existing customer base in order to retain and grow it.
 
 
Key responsibilities Deliverables/outcomes
 
Customer service
-Exceeding customer expectations
-Delivering outstanding level of service in line with the company vision
-Providing fast efficient and accurate service
-Advising customers in a professional and knowledgeable manner
-Recording and reporting customer issues to the management
 
Relationship management
-Maintaining first class relationships based on trust
-Being open and honest and consistent over time
-Converting leads to opportunities
 
Sales
-Coordinate a repeatable sales model for consistent success and revenue growth, to include, upgrades and annual service agreements.
-Securing and maintaining profitable accounts by understanding client needs, building trust and establishing rapport.
-Generating referrals from existing clients
 
Office duties and Assistance
-Assisting other departments as and when required
-Ad-hoc office duties, including answering the phone, filing etc.
 
 
Person specification
 
Experience
-minimum 1 year in similar sales/account management role
 
Skills, knowledge and abilities
- Excellent relationship building skills
- Strong organisational and planning skills
- Effective communication skills
-Negotiation skills
- Customer focused 
- Self-motivated
- Results-driven
- Influencing
- Confident
-Well presented and professional
 
Desirable:
- degree educated 
- experienced user of salesforce.com
- Consultative selling skills

 

Benefits

Pension, Commission/Bonus

Key skills

minimum 1 year in similar sales/account management role
  • Job Type Permanent, Full Time
  • Additional Salary Info Excellent Benefits + Commission
  • Work Authorisation No
  • Industry Sector Sales
  • Years Experience 1+ years
  • Career Level Experienced (Non-Manager)